COVID-19 Update

March 18, 2020, 1:27 p.m.

Update from Burke Primary Care:

As a result of coronavirus (COVID19), Burke Primary Care is balancing patient access to healthcare while ensuring our patients’ safety and that of our staff. We want to assure you that Burke Primary Care is monitoring the situation and has put procedures in place that follow the Centers for Disease Control (CDC) guidelines to ensure the safety of our patients, staff, and providers. 

Burke Primary Care is unable to test for COVID19 at this time due to a shortage of testing supplies.


To ensure that we can continue to provide the best care to our patients, we have implemented the following: 

  • We are urging patients to follow CDC guidelines on social distancing to reduce the opportunity of any virus to infect others.
  • If you do have flu-like symptoms, cough and/or shortness of breath, please contact Burke Primary Care to get assessed.
    • Burke Primary Care has created an outside In-Car clinic, staffed by doctors and staff to see patients with acute sickness to avoid other patients inside Burke Primary Care.
    • To be seen at the In-Car clinic, please call the office and be placed on the schedule.
  • Burke Primary Care is unable to test for COVID19 due to the shortage of testing supplies. As testing supplies come available, we will update everyone on availability and process.
  • Signage at all doors asks patients with flu-like symptoms, cough, shortness of breath or traveled to any area at-risk area to STOP and return to your care and call the office. 
  • Burke Primary Care has enhanced our cleaning practices to include disinfecting waiting rooms and front desk areas regularly. Exam rooms and other direct patient care areas are cleaned after each patient visit. 
  • Video-based visits are available if someone is unable to visit the clinic. 
  • Burke Primary Care hours will be adjusted to 8-5:30, Monday – Friday and Sat 8:00 am to noon until further notice. 

To protect yourself, you can:

  • Clean your hands often, preferably with soap and water for at least 20 seconds;
  • Avoid touching your eyes, nose, and mouth;
  • Avoid close contact with someone who is sick; has traveled to one of CDC designated level 2 or 3 countries, or has been diagnosed positive with the coronavirus.
  • Stay home if you are sick or have been exposed.
  • Cover coughs and sneezes;
  • Clean and disinfect surfaces that people touch frequently.

If you have questions or concerns about an upcoming appointment, please contact our office at 828-437-4211. 

Thank you,
Burke Primary Care

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